Facebook login problems
You might not be able to log into the game via Facebook due to several reasons:
- You no longer have access to the connected Facebook account
- You might have deleted your connected Facebook account
- You might have connected another Facebook account to your game account
In such cases, contact the Support Team via this form (Issue type — Game account access) so that we can help restore your access to the game account.
Please provide the following information for us to find your account:
- Player ID of the lost account
- The model of the device you used to play the game
- The approximate date and time of your last login
- Any additional information about your account: the name of your Clan, nickname, etc
- The screenshot of your last purchase confirmation emailed to you by the App Store or Google Play. It should be a purchase you made on the lost account before contacting us.
Here are some articles that could help:
- How to access my lost account?
- How to start a new game?
- How to save my game account?
- How to continue my progress on Plarium Play?