You can contact our Support Team in three ways:
From the game:
1. Tap the Profile picture.
Profile picture
2. Go to the Connection tab.
3. Tap the Support button.
Contacting Support from the game
Via the webform:
1. Follow this link: https://bit.ly/4ahjOYh.
2. Choose the issue type and describe your problem.
Webform
Via the email: arena.support@plarium.com.
Please make sure your messages to Support contain:
- Your game ID
- A detailed description of the issue
- A screenshot or video of the issue, if possible
You can find the ID under your nickname in the Profile tab. Please check this article for more details.
To send a video, use either the email or the webform above.
The Support Agents will reply within 24 hours after submitting your request. To address common questions about players' interactions with the Support, we recommend following this link.
We will be happy to help you :)