If you want to refund an unauthorized purchase or a purchase made by a child, here are a few options on how to do it:
If the purchase was made less than 48 hours ago, the fastest way is to contact Google directly.
Google Play processes all in-game purchases. Here's an article on how to request a refund for a Google Play purchase: https://plrm.me/refundandroid
Google Play's Refund Form "Contact Us"
If you want to refund an unauthorized purchase after the 48-hour refund window, please contact us via this form.
Make sure that the request contains the following information:
- The screenshots of the receipts with visible GPA numbers
- The reason for the refund
Mech Arena's Support Form
In case your purchase was unauthorized, please check this article on how to report unauthorized charges: http://plrm.me/392fgql
Tips on how to avoid accidental purchases:
http://plrm.me/3r72YDm
Here are some tips to prevent underage purchases in the future: